If you're not getting work done by them don't expect much in the way of service. Maybe it was just my experience but it seems that they're not fans of 'do it yourselfers'. After telling my salesman exactly what I wanted, he immediately tried to up sell me to next level and basically got an attitude when I said that I wanted the ones that I had asked for.
And to top it all off, when I go down to pick up my order after I've been called that it's all there, 2 items didn't show up, 2 others were the wrong color and one was missing the mounting hardware. That's 5 errors in an order of 8 items, are you kidding me? So much for actually checking an order before calling and wasting the customers time. And instead of anything remotely sounding like an apology I get, "we'll call you when they do get in". Oh hell no. I got my money back and will never step foot in that 'Walmart' of the offroad world again.
I guess it serves me right for not going to my usual spot, Back Country.