We had a drip at the water dispenser in the door. A friend recommended Mike. To our surprise, he said he could come by in a couple of hours, and he did! The leaky valve was replaced in a reasonable amount of time; he cleaned the coils (I couldn't remember when I had tried that last); and he cleaned up all the debris/dirt on the floor. The cost was what was quoted in the phone call. What more could we ask? Definitely recommend him.