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  • Awful experience. Obviously this place is doing something right, because they were very busy. No complaints on that, I was immediately helped. I couldn't find the polish color I was specifically looking for so a staff member chose a "similar" color. I'll come back to that. No drink was offered, no menu of services offered. I was looking forward to the deluxe pedicure after reading reviews but no such luck. You get what you get. And what I got is the fastest, most lazy, incomplete pedicure of my life! The 2 ladies seated next to me were well under way when I sat down and I was done before they were polished. While I was receiving my pedi my gel mani began, no complaints I'm used to that. However I expressed that I was unhappy with the color, which was clear and not "nude" or "neutral" and I was scoffed at by the technician. Finally I called the staff member over that chose the color for me and she chose a different color but the nail tech was pissed! So that's awkward enough, but then the lady who was doing my toes angrily asked me if I would be okay with my toe color (polish hadn't began). Cool the attitude ladies! I had a French pedicure prior to this one and she didn't even remove the old clear, my toe nail is cut CROOKED!!! Additionally, the place is incredibly unsanitary, having worked in the spa distribution field I was concerned by the tools from the start and the round pieces in the pedi tubs being reused. The tools are not opened from a sanitary pouch before use on your feet. Things are not sanitized between clients. I ventured away from my usual place hoping to find a salon offering a dip mani and ended up here. Buyer beware. It's such a disappointment to pay for self care and have such an awful experience. Will not be back.
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