Me and my wife both enjoyed our time at the Western location the lady that helped us today was very patient very kind and allowed me and my wife privacy to the point that she made as comfortable and we will soon be making a purchase from this location I did however have a negative experience with the location on West Lake Mead to find the staff very pushy not allowing people to look at the jewelry store being allowed to speak or ask questions it seemed as if she was more concerned about making a sale to make herself look good other than allowing the customer to make a decision