I am in a bit of a time crunch and would like to take advantage of some wash and fold services. I called the Eco Laundry Room, like it suggests on their homepage, and the woman who answered the phone was a total nightmare (this comment is not about their actual laundry services). It was quite possibly the worst customer service I've ever received over the phone. She answered the phone with just "hello" and when I clarified that I was calling the Eco Laundry Room, her response was rude. She gave me one word "yep" or "nope" answers and getting further information was clearly not an option.
I was really looking forward to trying these services, but if I can't have a basic conversation with your staff, I don't feel comfortable leaving my laundry with you.