Though my sales person did great job in closing the sale with firm sale price. Thanks to CFO Syed Armughan he got me approved from the Honda Finance. I went to the dealership for the oil change, how ever i had been told that my ATF is dirty at ODO 46000 KM and need urgent flush. I agreed with the service advisor after 10 minutes they handed over me the car claiming all the services a- Engine Oil / Filter Change b- Automatic Transmission fluid Change with Honda OEM Fluids c- Break fluid flush
Few weeks later when the ODO meter was around 52000 KM I just by chance checked the ATF fluid it was brownish in color as compare to their Light Golden Tint color Fluid by Honda. I fail to understand how come upon agreeing with the customer they could flush the ATF in ten minutes and hand over the car to the customer. I carefully looked at the invoice the parts are not expensive however they charged me $170 for the labor entire invoice was $ 280 including Engine Oil, Filter, ATF and Break fluid.
I had heard about various small vendors involved in mal-practices however after this episode i would rather prefer mechanic who is performing job at least in front of you, there are some vendors who are quite honest with their clients.
https://www.youtube.com/watch?v=-avpx8UTakI
I am effected and i want to advise others to be vigilant, go through your bills and the services performed no matter its auto industry or any other walk of life. My neighbor who is Mercedes Benz Certified Technician he checked my ATF oil as well and says its condition is OK but its not Recently done or Fresh.
I had imported japanese cars back home used JDM cars despite heavy mileage done on those cars their ATF comes out clean and clear, mine is Brown. I called up Honda two weeks back asked for their OEM ATF fluid color they said its Yellowish Tinted (light golden) also i verified online.
Highly Dissatisfied customer.