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  • I wish I had the option of giving them zero stars! STAY AWAY FROM THIS COMPANY AT ALL COSTS!...unless you like to pay for low quality overpriced food and being lied to. They lie, lie, and then lie some more all while taking your money. I signed up because I tried the milk and I liked it, but they don't tell you that there's a charge for the bottles if you don't return them. There is also a $16 start-up fee the don't tell you about until you get your bill. There's a charge for the cooler, unless you sign-up for a "standing order" that is automatically delivered to you every week. They are deceitful because they don't tell you upfront about all of these charges and contingencies. If you live in Las Vegas the food goes bad in the cooler because they leave it on your doorstep in the cooler with an icepack at 3:00am. We ended up with so many sour bottles of milk. When I complained about this they said "Oh we'll put an extra ice pack in the cooler for you each delivery" (but they also charge you $7 for each ice pack....which also wasn't stated anywhere and the salespeople won't tell you about). I signed up for a 10 week contract (I remember reading all the fine print) and now I can't get out of the contract because they said I signed a 40 week contract! I can only get out of it if I pay them $49.99!!! My husband originally called to cancel after the 10 weeks (because I was out of town) and they wouldn't cancel for him because he's not on the account (even though we are legally married and he knows all my information!)....so then I called when I got back and the guy said ok, we'll cancel it....but no...I received an unwanted delivery this morning on my doorstep (because I thought we had cancelled and it had all been taken care of). When I called to ask why in the hell I had a delivery on my doorstep after closing my account customer service had no record of my account being closed or me talking to any of their representatives....and they slap me in the face by telling me I can't get out of it unless I pay $49.99!!! Why the hell could I close the account with one guy and the other guy is tell me I can't because of contract??? Someone is lying here and it isn't me! This is an untrustworthy company. It is easier to get out of the mafia than to quit delivery service with these jokers.
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