After attempting twice to use the online ordering and having it unable to actually send it in to the pizza making elves; we called and spoke to the slowest taker ever. She managed to repeat back everything incorrectly and forced us to have to be on the phone for 9 minutes to order a pizza. We were told it would be an hour and a half before delivery, and it was. The poor delivery driver called and wanted to confirm the address, as he couldn't find it in his gps, the crazy slow talking phone lady had gotten it wrong entirely. It was a complete cluster f@ck. Then the normally yummy pizzas we were expecting came soggy and burnt.