I called ahead to see what time they opened on Saturday and if I could schedule an appointment for mani/pedi. She didn't take my name down and just told me to show up when the doors opened (9am). I get there at 8:55am and there are already 10 people being worked on. I sit down in a pedicure chair and they fill the tub up with lukewarm water. I sit there for 20 minutes until someone acknowledges me. By then, I had taken my feet out of the (now cold) water and they yell at me for doing so. She sits down and I explain my situation to her. I don't have a nail on my left big toe. She starts speaking her language and everyone who works there is looking at my foot. As if I'm not self conscious about it already. I explain that I dont want anything done to that toe and that I put a fake nail on it and only ask that the other big toe nail matches the fake nail (i brought in the example). She CONTINUES to tell me that she will build a nail for me. NO. I do not want that. So embarrassing while other people look on and stare at my foot.
I move over to get my manicure and the girl was very sweet. I liked her until she started cutting my cuticles and pushing them so far down they were about to bleed. She kept showing me how much of the cuticle she had to cut. Ew. I don't get this done every week and I play sports and use my hands a lot with work. I'll be honest, they looked great when she was done and I was very pleased. They hurt a little because she pushed the cuticles down so far.
That week, I had so many hang nails and redness around my nails because she cut them too much (I had to google what was going on). I felt so uncomfortable there and will not be returning. It's a shame too because its right around the corner from my house.