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| - Not really a place to have dinner though, if your looking for some snacks, then it's alright. Menu includes masala fries, gol gappay, masala soda, kulfi,falooda's, and a wide range of masala dosas to pick from.
I love the ambience of this place. It's a stylish place for sure, but after that that fades away and you realise the scenario about the customer service, very very weak, and the managing is even worse. I don't think there is a Manager here?? There are many workers working there often, yes, but I never seen any interaction with the customers. I also noticed few times, other customers asking the workers questions, seemed like they were or have not been trained. Everyone one is on their own vibe, but not representing Royal Paan's brand. I find this place has so much potential though. They have a different kind of vibe, but the menu needs to be improved, and workers need to start representing Royal Paan. The shirts say they work there, but this needs to confirmed through their actions at work. Sometimes I see too many workers on shift. 4-8 employees (including the cooks) and they are just standing by and looks like the workers are unsure what to do?
I remember the time I ordered Gol Goppay, I never ever ordered that again. Why? Honestly to me it tasted EXACTLY the same as those Gol Goppay dhabas you get from Fruiticana or Apna Punjab...same taste and everything. No difference and trust me I have tried Gol Goppay everywhere. I know the difference between gol goppays especially when you freshly make it yourself..you can catch the difference instantly. If you gave me 10 different gol goppa dishes from 10 different restaurants, I could even tell you which restaurant it came from. I wasn't impressed about that....Tell you that much..
3/5 for this place right now. I remember the time they just opened, and I was snooping from outside the window, wondering when you would open. I thought from standing outside was that this is going to be one great restaurant.
If I see improvements I will be back to bump it up :)
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