I have noting but praise for the way that Jessica handles grooming my baby shih tzu Hunter. I've been a client of Jessica for over a year and she only treats hunter like her own. She has never over charged me, in fact she will make sure that hunter looks like a prince when I pick him up. Let me also point out that I'm a cancer patient and Jessica has a wonderful heart and will come to my car to get Hunter and will bring him back when his finished. There is not a grooming place in town that cares more than pet club and Jessica. Also in closing Jessica and her staff would never leave a dog without water or safety. Please take all your loved 4 legged friends to Jessica and pet club.