I did a drop-in service at GP Bikes for maintenance. I called in-advance to have them put in license plate bolt lights and they said they are booked solid for a week. But the kind gentleman said to come in early to get on the "drop-in" list. It is a list that they use when there is some down time to fix up bikes for people that don't have appointments.
I arrived at 8:45 AM and got on the list at #6 (someone was there at 7:45 AM). The service person said that generally they only have time to do 3 maybe 4 bikes on the drop-in list MON-FRI. After going through the list half of the people had pre-booked appointments which brought me up to #3 on the list (most people are first timers in the early morning). I waited a bit, browsed the store, and then went to Subway to get lunch. At about 12:30 I walked back to GP Bikes and it was done! Four hour wait but a success! Better than a two week wait!
The great thing too is they have free coffee and a waiting area. More importantly, I met another young driver who I hung out with the entire morning. Now we're going to arrange a group ride later this summer.
Great experience, knowledgeable staff, and better yet - they went above my expectations!
One minor point is that labour costs $100/hr which is more than I expected. But I'm glad it got done the correct way.