I'm not usually a fan of chain Italian food.
The food is fair to above average for an Italian restaurant.
I had the Rigatoni D and asked for modifications due to food allergies. The chef came out and not only modified the dish, but came out with it to see how I liked it. His name was Michael and it was terrific.
Also, they have mini desserts, which is a great idea. You can order one individually or five different ones at a time (which we did). The teramisu is really good.
In addition on that day they had a buy one get one free, so we walked out with an extra meal to go home.
Overall, I was impressed. You wouldn't expect that type of individual service from an Italian chain.