Great customer service at this location. The owner of this franchise was on site and making sure everything was working properly and the woman at the service counter was very friendly and helpful. I ran into the story just a few minutes before the pick up guy came collect the parcels for the day and they help me punch in my shipment's information in the system as fast as they could so my shipment would make it on time. I really appreciated this gesture and will be back at this specific UPS for my future shipment needs.