Sadly we've had 2 outbreaks of lice within 6 months. Each time we've gone to the Bright Side and been so happy with the results. The first time we tried treating at home and still had live lice and nits (there are lots of resistant strains). Luckily Patty found and removed them. Second time I just went straight here. I tell everyone who I know with kids in Madison about this place. It is so reassuring to have lice treated by a professional and know they are GONE! She also has treats & prizes for kids and ipads to keep them distracted. Such a great service. Worth every penny!