I have been seeing dr. bauer since 2011 and I love him. he is sensitive to my issues and takes time to answer all of my questions. one year I had a problem with billing, something with the labs got mixed up, but he took care of it immediately and made sure I wasn't billed twice. I get a positive vibe that he truly cares about his patients and wants that they return to his office for care. his staff are busy and hurried, but still friendly. he talks a fair amount while with you and he tries to teach you new things he learns all the time about your conditions. very good doc