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  • Double booked me & another client. Was late to our appt bc she was out feeding stray cats..that's cool, but not if you're 10min late?? She proceeds to talk to me in a demeaning manner & had me leave, accusing me of cancelling our appt. The other client offered to give me the spot, but Delma cuts her off & tells her she's not letting her leave. If I cancelled to reschedule, why did I not get a call from her to make a new appt? (I had a groupon so I would have to use it before it expired). I wouldn't drive 30min for fun or to waste my time. I was shocked, mostly at her tone of voice & arrogant attitude.. Rude, unprofessional, & not remorseful in the slightest about the mistake. Like others said, don't waste your time. Wanted to get a quick facial in before my trip but will stick to Milunka at Faces by Beba (she is the best..check her out if you get a chance).
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