Just came back from 2nd trip to Jets pizza to correct my order and get the refund for being over-charged. The woman who I'm assuming is the manager told me the boy on the phone who took the order was incorrect. After a very lengthy discussion I was refunded the over- charged amount and took my luke-warm pizzas home. The woman (manager) never once apologized. The pizza tastes good but having to make 2 trips and spending 20 minutes arguing about an over-charge doesn't make it worth it. My opinion is customer service is as or more important than taste.