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  • We didn't receive the experience we were hoping for at SW Steakhouse. We had been wanting to visit for several years and finally decided to make it happen during this past visit to Vegas. We arrived at our appointed time and the people at the hostess desk were less than friendly. It took them a while to acknowledge us and seat us. Once we were seated someone did come by promptly to take our drink orders. He didn't identify himself so we assumed he was the person who would be waiting on us. After our drinks and bread were delivered someone else came by and asked us if we knew what we wanted to order. I asked him if he was our server since we thought the other gentleman was waiting on us and his reply was "as long as someone waits on you." He was very abrupt. Never asked us if we had any questions on the menu and never explained anything. Very disappointing. Our orders consisted of: special heirloom tomato salad, 1 1/2 pound king crab leg special, bone in New York strip, truffled creamed corn, onion rings and two glasses of wine. The crab legs were broiled and didn't have much flavor. The steak was wonderful along with the creamed corn. We did not order dessert. I would not go back to SW due to the poor service. The decor is not that spectacular for the prices they charge. I really wanted to like this place but not to be. I gave it three stars since the steak was excellent and this is what they are known for.
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