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| - I have to say I'm disappointed with Hef's. We've gone there quite a few time and the food and service was always good. Based on our history there I would have given them a 4 . ( I really wish we could do 1/2 stars.)
The last time we went the service was good but the food seemed to be heading in the wrong direction. Not bad, just not as good as it was before. That was until we got our wings. There in the center of the pile was a flat with the tip still attached and ALL of the feathers we still on it! Gross!
We went again tonight, because the have a chicken avocado salad that we both like. Every time I ordered it in the past I always felt like it should have a nice chunk of bread with it. That was the only negative. Tonight, it all went to hell!
Our waitperson took our order and left in a reasonable time. It didn't appear they ahd any other tables as they weren't that busy. After we ordered our salad we decided we'd try the wings again, but...no waiter. After 5 or 10 minutes, they finally showed up. We ordered the wings and waited on our salads. When they cam they both looked good, but...The greens and cukes were in HUGE chunks. The lettuce pieces we a foot long. I mean it was really hard to eat and guess what? No knives! The chicken was hard and dry as a bone. Even with a chunk of tomato, it was still dry and flavorless. The blue cheese was in big chunks (good), but didn't look like blue cheese. I was pure white (bad) The dressing was lacking in flavor, too. Overall a real disappointment.
Oh, yea, back to the service...tick tock still waiting for the server to get a knife. Finally after the wings were ready (they said in 5 minutes, but it turned in to 15) we got to ask for a knife. The wings must have been ready in five, but not the server cause they were not hot. When you can pick up a wing and bite into it and not burn your tongue, you know they have been sitting a while. They were ok, not great.
The server did not check in on us 1 time, only to take our order, deliver it and bring our check, except when we waved them down They asked me then if I wanted more coke.
I don't know if management is on vacation, they got a new chef or what, but I'm going to think twice before we visit again. One bad night (even feathers) ok, we all have off nights, but this looks like a trend. Unfortunately, the wrong way. I hope I'm wrong because we really did like the food there before!
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