My folks had a long layover so we decided to head to Cowboy Ciao for a unique dining experience. I hadn't been there for several years and was really looking forward to getting back. Unfortunately, the staff wasn't nearly as excited to see us.
From our initial drink order, I could tell it was going to be a disappointing night. The waitress was frustrated with questions about the wine list and we had to ask over and over to have waters filled -- even for the kids. Next, the waitress was visibly put-out when my folks decided to split a dish because they weren't overly hungry.
To be clear, the food was fantastic. The Pan-Seared Panko-Crusted Halibut and Espresso-Rubbed Filet Mignon were crazy good. For the kids, the Crispy 'Mac n' Cheese' sounded way better then it was, plus it was a little too spicy for our 12 year old (who typically likes a little spice).
If you're up for great food that is a little over-priced, there are literally dozens of options within walking distance of Cowboy Ciao. It's just not worth spending an hour or more at a place with such lousy service in our opinion...