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  • I found this place on Groupon. I did my first visit when they were in their N. Scottsdale location. Took me forEVER to get an initial appt for an IPL. Finally got in and I had purchased what I thought was 3 facials, but according to Sadie and Dr. Kearns it was actually 3 areas. For the record... I went back and looked at the deal and it was advertised as "3 Fotofacials" so that may have been Groupon's error... but whatever. They basically gave me a consult and stated that for full results I would need about 6 treatments and they would let me do the 3 facials if I bought 3 more at the reduced rate. Agreed to that and also bought 6 laser hair removal sessions. The facials themselves were actually quite good. My skin always looked amazing about 1-2 weeks after. The laser hair removal I don't think was as good. I'm not an overly hairy person and I still see little wisps. I've had laser removal done on other parts of my body and this just seemed the least effective. I'm giving this 2 stars since the actual facial itself was decent. The way the practice and business is run... is horrendous! They have since moved 3 other locations. Each time, its almost impossible to track them down and make appts. One time, I showed up for an appt (30 min away from me) only to find out that the Dr. was out of town and they weren't doing them. Sadie offered to call me next day to book another appt and a free IPL. Never got a call. They are now at their latest location... and I'm still trying to get that last free IPL. Since I've gotten all the sessions I paid for... I'm pretty much going to call this what it is and find a more organized, professional place to go for like services. In Scottsdale, where there is a new med spa around every corner... I shouldn't have to work this hard to get a flipping' facial.
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