Tom is a super easy person to work with and he does a very good, through job. If for some reason his technology can't help you, he will refer you to someone who can.
He saved my skin once (Oh, about 6 or more years ago) and when I had another glitch, (two months ago) I wasn't so lucky and more extensive damage was done than he was capable of repairing. He did refer me to another organization that was able to help retrieve some information and we touched base speculating after.
Bottom line, he is very fair and professional. I would never hesitate to recommend him to anyone.
Thanks Tom!