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| - We hosted a private party at this venue with a prix fix dinner to start and then post-dinner party. It was a bad experience from beginning to end.
The food was mediocre at best with our "rare" steaks arriving at the table cooked brown throughout, bland doughy chunks of gnocci, and dry over cooked chicken. That said, the food was not the worst part. For a bar, they knew absolutely nothing about wine, offering only three or four types of red by the glass, with servers not knowing what the names of the wines were. The servers while polite knew nothing about food service or good customer service, serving in random order leaving every table with one or two dishes missing then filling in the gaps. They forgot orders, or brought entirely wrong items. I'm 8 months pregnant, ordered a virgin caesar and got a mouthful of vodka because the server simply forgot the virgin part! They were unprofessional, standing around giggling and dancing rather than focus on our guests and really didn't know what they were doing most of the time.
Then there was the owner who at the time of booking the event was very accommodating to our requests and easy going about our questions but came the night of decided he was going to overcharge for everything and impose charges on things that were not agreed upon. We ended up paying hundreds in extra fees that was not discussed. For a place located on Bay street, they should have better business sense than to nickel and dime a potential repeat client on a night that brought them more business than they've seen all season. I would steer clear from this place if you are hosting any type of function because it was an embarrassment to us hosting friends and family so I would never entertain professional clients here.
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