I have been using Southwest for my bike tuneups and they always do a great job. Now I purchased a new FX bike and I love it. I had a chance to test ride the bike, a easy ride to the bike path nearby and I was off on my ride. When I returned I asked for some changes to improve the ride and fit and they made the modifications to insure the perfect fit. I have been riding for a while and the bike is perfect. I ride about 20 miles two times a week.
All the staff is knowledgeable, friendly and very anxious to help.