If i could give them -1 million I would... my husband and I Built a Cypress 2 model Eastwood home in 2011 and they have always fought us on things being fixed.
WELL we recently found out we have SEVERE structural damage with water coming in that has ruined out floor joist and our window falling out and it has left possible MOLD in our home with children living here. There are 3 other homes (Same Model) in less than 1/4 Mile that are in our neighborhood and they fixed their homes without fighting them like this. They are trying to say it's because of my flower bed well GENIUS water is NOT going to climb up over 10 FEET to leak where the flashing is!... we have all of this recorded on our surveillance cameras from the Eastwood Contractor & head construction manager stating this happens a lot with other models and they admitted they fixed all of the other homes due to Eastwood not doing the Flashing Correctly to begin with. WE ALSO HAVE TERMITES because of this.
We have went to the BBB and we are hiring an attorney and seeking a CLASS ACTION along with 3 other neighbirs so far maybe more to come because this is a known issue with this model home and someone has to stop them from trying to get out of fixing things that they know are issues. They will in the end fix our home and will NOT keep taking advantage of people.