| rev:text
| - I bought two suits from Korry's which after tax/alterations came to a little over $1,100. By far, this has been my worst experience with a men's clothing store in nearly 25 years, the worst experience I've ever had with tailors, and has left me with an understanding of what a "greasy salesman" is, which I had, previous to this, never encountered. I'm now out $1,100; four trips to Korry's later, here is my detailed experience:
Let me start by pointing out that my experience is not unique - Tina M. from Markham, who wrote a one-star review of Korry's in 2011 - had issues with Korry's very similar to the issues I currently face.
TRIP 1
I need two suits: charcoal & navy. Korry's has been my umpteenth trip to a suit store to find my (very difficult) suit size. They don't have it, but the salesman helping me out assures me that they can take any suit OTR & make it so it feels MTM.
I try on two suits, both fit a bit big & I repeatedly bring this up - specifically with the shoulders. The salesman helping me out lets me know that they're essentially going to take the suit apart & tailor it to my measurements. They've done this hundreds of times before, he assures me, & since I'm in a mens suits store, with a nice salesman who has let me know time & time again that it will be made to fit me perfectly, I agree. I have voiced my concerns, & have been continuously re-assured.
I'm introduced to Frank, an extremely nice tailor who looks like he knows what he's doing. He makes the proper adjustments, & the suits look like they're going to fit great when all is said & done.
On the navy suit, he says we should make the sleeves a tad longer - I say they're fine as is, but all the other salesmen agree, the sleeves should be a bit longer. I'd like to think I know what I'm doing - I read the posts on StyleForum, I've always taken an interest in mens fashion, I dress-up rather than dress-down - but these guys are supposed suit experts - I listen to what they have to say.
TRIP 2
I get a call five days later saying the suits are done. This sets off some alarms in my head - four days for two suits. That's not right. With the amount of changes that needed to be made, the timeline should be two weeks at a minimum.
I go a few days later, on Saturday, to pick up the suits. I try them on in store, surrounded by salesmen. I'm stunned. It looks like absolutely nothing has been done to these suits. The shoulders on the suits are hanging off my shoulders, & it feels like I'm wearing a tent. The suits look awful. I bring up all my issues with the suits, only to be told by all the salesmen, one of Korry's sons in particular, that everything looks amazing on me - and that everything I'm bringing up is wrong due to one thing or another.
I'm flabbergasted, and leave the store with both suits. I need to gather all my thoughts, figure out everything that needs to be done to the suits without being watched-over by yes men, and just take a few deep breaths because I know I've wasted over a thousand dollars on shoddy suits. At home, I can finally take note of everything that's wrong with the suits:
- Shoulders have not been fixed & are too big;
- There is a ton of space between the lapel on the charcoal suit & my chest;
- The sleeves on the navy suit are now halfway down my hands;
- THE SLEEVES ON THE NAVY SUIT ARE CROOKED.
TRIP 3
I return to the store the next day. It's empty at Noon, but the salesmen are all there.
I try on the suits & tell the salesman & the new tailor who is there to help (I forget his name, but it starts with M & he has a moustache) everything that needs to be fixed.
Every point I bring up is disagreed with - and it seems like they think I'm an idiot. I'm told that there is supposed to be a large space between your chest & the lapel (WHAT?), the shoulders look perfect (NO), and as for the crooked sleeves - no remarks. Not even an apology.
On top of that, the tailor at Korry's I'm speaking to tells me these suits are too big & should have never been sold to me in the first place - even though Frank, the other tailer at the same store, and all the salesmen, say otherwise. Astounded.
I leave the suits to be fixed. Again.
TRIP 4
Back for the last time - I pick up my suits two weeks later.
The suits fit slightly better, but the shoulders still aren't fixed properly. The sleeves on the navy suit are still crooked. The large gapping between the lapel and my chest of the charcoal suit hasn't been fixed, and now the same problem is appearing on the navy suit. I'm done. Can't trust this place, they're going to get fixed at another tailor. Any other tailor.
This place clearly has zero idea of what a proper suit should fit like, no clue about the basics of suits, zero understanding of proper customer service, and untrustworthy salesmen.
tl;dr: Never, ever step in Korry's for a suit. Worst tailors I've ever experienced, lying salesmen, horrendous customer service. The rating of Korry's on Yelp is accurate.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)