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  • I used to love living here until they switch out the management team. Be weary of the new manager Gina and her horrible ass team. They never communicate with each other and don't know what the other person is doing. After living here for 18 months without issue I had a NSF Check. The complex never called me I had to call them and by this time with late charges and a $10.00 a day late fees going back to the 1st I couldn't afford to pay everything in full. I offered to pay what I had an pay the rest my next payday. They would not accept anything but the full payment and started eviction proceedings. Also we had a Bedbug issue in which the complex charged me $750. The scheduled everything with the exterminators and then failed to setup a required carpet cleaning and then turned around and blamed me saying it was my responsibility. The exterminator advised me that he specifically told the office that they needed to schedule the cleaning two days after the treatment. So if they were told and not me how was I supposed to schedule it? I was so upset because he said it could have voided the protection warranty. So I scheduled the appointment with her office assistant who said it would be done in the afternoon. I asked that it be done in the morning so the carpets would be dry when my kids came home. The assistant said she would check. She called me back and said they could do it the next morning. I packed everything off of my floors that night. I came home the next afternoon thinking my floors would be done and the carpet people had never shown up. I called the office angry and Gina the manager had no idea at what I was talking about and then her assistant lied about what she promised. I offered to show her the two calls that came from her office that day! She ended up Comping the carpet cleaning. Only to call me a week later forgetting that she had it done for free saying the exterminator wanted to know if it was done yet. If you comped it shouldn't you know the day you scheduled it and comped it? My warning... Stay away!
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