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  • Just left Dilworth Espresso (which was once Dilworth Coffee :( ) completely disappointed. I ordered a drip coffee at 6:45. The manager, George, reminded me that the store was about to close....ok? Why are you telling me that? After waiting a few minutes for coffee, the really nice barista handed me my coffee. I walked out, took a sip and realized that I had just paid $4 for dirty water. I walked back in and told the manager, George, what the problem was, expecting him to say something like, "Oh, I am so sorry! Let me either a. Give you a refund or b. make you a fresh cup." Apparently, neither of which he could do. "Sorry, I can't give you a refund. I already closed the cash box." and "Sorry I can't make a fresh cup, It will take too long, but I can make you an espresso." Uhhhh, no I don't want an espresso.... I walked in asked the girl barista for a fresh cup (who agreed with me that it looked like dirty water) and she had NO problem making me a fresh cup. She was so sweet. Luckily, the owner happened to walk in as I was waiting and when I told him the problem he IMMEDIATELY offered a refund, which I rejected. I don't want a refund, I just wanted a cup of coffee, which eventually I got. So fire that guy, George, before all your customers go running to Starbucks. The only reason I give 2 stars instead of 1 is because the owner and the girl behind the counter were very pleasant.
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