This bank has added the automated ATM machines which are not that automated. Every time I enter this bank there is a 5+ people deep line with one person manning the new ATM machine and one person at the window. They have 4-5 bankers sitting doing nothing. Drive through teller is no more.
If you use these machines for deposits it kicks your bills and checks out half the time. Then your spending 10 mins fighting the ATM machine.
The customer service is subpar and you can tell the people that work here don't like these ATM machines but are being forced to push them on customers.