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  • The service was atrocious. I can only say two good things about my experience here. 1. The Resturant was clean. 2. The waiter was nice. Having said that, he brought me an order with shrimp, when I ordered salmon. When I pointed out the error (respectfully and nicely), I waited 10 minutes for him to return to the table, so everyone was well into their meal),he sent it back and said it would be out in 5 minutes. It arrived in 15 minutes. By then everyone at my table Had about finished their meal. I asked for a box, and a setup, (still no fork), and it took another 5 minutes. By then, I was hungry, fed up with the poor service, and VERY disappointed that I had not eaten. The waiter was profusely apologetic, and had a nice demeanor, but he simply did not get the job done. He took it off my bill. I returned home at 10 pm, which is a little late to eat and avoid a night of heartburn. I threw out the warm lettuce and hoped the salmon might taste good the next morning in an omelette or such. This chain needs to either train their staff better or hire more staff to get the Friday night crowd handled efficiently. Just get the job done right the first time! I realize mistakes happen, but this was just a case of carelessness and not taking proper care of the customer. No excuses, just own up and take corrective measures, or lose customers..your choice.
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