Positives:
- good location
- staff reasonably friendly
Negatives:
- they don't do the dry manis/pedis they advertise on their website (so why not update their site)?
- base coat & top coat blobbed on without much attention - the top coat didn't cover about 25% of the color on each nail
- nails filed totally random lenths and shapes - some shorter than the end of my fingers, some longer
- during the pedi, the woman wasn't paying attention and ended up filing my skin so much I bled
- they have a cute tea menu, but they never offer you anything
- definitely expensive for what you're getting
- they don't answer the phone often
- the pedi station isn't that comfortable - it's a slightly padded bench
Other notes:
- the staff always looks surprised and not sure what to do when I come in (sometimes they don't even say hi, and you have to ask if they work there)