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  • As I promised to the owner I would leave a bad review. We reserved a truck for our moving day. My husband went to pick up the truck and they did not have it. Meanwhile at home we had movers waiting for a truck. The owner told my husband he had to call customer service and they sent him all the way to Dormont! He got there and there were still issues trying to get the truck but then finally one miraculously appeared. We will NOT be paying for the extra miles on this one. I don't understand when you make a reservation for something how it cannot be guaranteed! Horrible, poorly run company.
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