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  • I have been to this pharmacy several times in the past, as it is open 24 hours and I have small kids (Urgent Care is open until 9pm, but the pharmacy there closes at 5:00 or 5:30pm). The people who work there are usually slightly unfriendly, and they take an insanely long time to fill prescriptions (especially when I've sat there and seen others drop off and pick up while I am waiting). Yesterday I went in to get a prescription transferred. I went to the drop-off window, which had a sign directing me to the next window to the right. This was the consult window (where the pharmacist talks with you privately about your prescription), but I was following directions and so I stood there and waited. And then I waited some more. And then some more. I was close to the counter, so I had to have been visible to *somebody*. A person (pharmacist?) walked by, saw me, and kept going without any acknowledgement. Another person (tech?) walked by, made eye contact, and then kept going, also without saying anything. I was stunned. I am willing to wait my turn, but I really appreciate hearing "we'll be right with you" or even just "hello". So I waited another minute or so, decided that this was ridiculous, and left. I got in my car and drove back the way I had come, in the opposite direction of my home, to another Walgreens in town. I'll be reviewing them next. Bottom line: This pharmacy has bad customer service. The photo people are fine, the cashiers up front are fine if chatty, but the pharmacy staff make the whole chain look bad. I worked at a Walmart pharmacy years ago, as a technician. I have a pretty good idea of what the job entails.
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