My 2 1/2 year old recently had her third visit with Dr. Wexler. She is not a fan of going to the dentist, for all the prep and love of "Going to the Dentist" by Mercer Mayer. So....there is a lot of crying involved as soon as she has to lie back and open her mouth. BUT the staff doesn't bat an eye. They stay calm, kind, caring, and understanding even through her hysterics. Amazing staff, clean, comfortable, and impressive waiting room and exam rooms. Never a long wait and always happy, myself, with the experience, despite my daughter's tears. We just figure it will get easier and easier. Very pleased that my internet search led me to this office!