Menchie's is what it is. Overpriced soft-serve with a decent toppings selection.
Now this past visit was enough not to have be back for a while. There have been at least three times I passed it and thought sounds good; then my experience hit me in the face and I was like no, I'm good.
So I went in by myself one evening, before going to a movie at Regal Cinema Willoughby (which I just reviewed). There is one table of two women and a single guy at another table. PERFECT. It is quiet and I will throw in my headphones, enjoy a treat and watch some youtube until it is movie time. Well 4 of the soft serve machines would not dispense, from most desired by me to least. So I selected Vanilla which is not what I wanted but I am here right? So I mention very nicely to the manager (I am assuming because she appeared to be working alone) that hey those flavors xxx are empty. I was nice, I even got something else so it was a heads up. And boy the attitude and look. They are not empty sometimes they don't dispense and the contents needs to be stirred. I am thinking for one I don't work here, so I did not know that. Secondly you DO work here so why are we discussing this? AND THREE.... I just said (Very nicely) that I had to select something that I did not want why not say hey lets get rid of this one, I will go fix those suckers so you can get what you would like to have.
Anyway I left feeling like I was the a**hole. I mean really? I don't know maybe she was having a bad day So I threw away like 11.00 on a bowl I consumed less than half of because at this point I was not very happy. Maybe I should have let her know how displeased I was but I elected to just leave. Everyone has a bad day so why make her day worse; and MINE. That and how mad can you get about the wrong flavor of soft serve?