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  • I was very excited to visited Viva Chicken from hearing all the reviews and how packed it always is when I drive by. Unfortunately, it wasn't what I expected at all! I decided to visit after lunch because of how packed it usually is but I guess the staff mentally zones out after lunch too. When I walked in I was puzzled to where to order and even what to get. With no assistance I looked for a menus and began to search for something to order. The girl behind the cash register wasn't really any help on what to order when I asked, so I ended ordering the 1/4 Chicken, Cilantro rice and fries. Let's just say it was very bland with no type of flavor at all. I was very disappointed being that the customer service atmosphere was sub-par. I was really hoping that the food was going to be great. I did order a drink as well and they didn't even have the sweet tea filled up. As I left I notice an older gentleman greeting people and asking them do they "need assistance on the menu." I thought to myself "where was this service when I walked in!" I guess I caught them on a bad day for first impressions.
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