Signed up for this gym before it even opened. I got the premier membership and find that I'm not using the classes so I decided to go down to the basic. Their new prices means I would have limited days to go in which is fine with me. But they wanted to charge me what is equivalent to 5 months of membership to to make this change. So I just cancelled without any fee. This is so short sighted on their behalf. It cost them nothing to change my membership and only the same amount of time as it did to cancel. They will lose out on the revenue of all my future months of membership. New management is not very bright and I don't see this gym staying around for much longer.
By the way you always help out the first person and not keep them waiting while you help subsequent people with same issues, it's bad for business!