We've ordered take-out from this place previously and have typically received good service and have been satisfied with our orders. We rarely dine in so I can't comment on the waitstaff. Last night, we picked up an order and once home, realized that half of our order was not included with our pick up. I immediately called the restaurant to let them know the situation, that we had paid for the full order and that we were on our way back. They agreed to complete the order and have it ready for us to pick up. Neither on the phone nor when we arrived, did we receive anything in the way of an apology for their error or our inconvenience (we live about 20 minutes away from the restaurant). No apology, no comp, no effort on their part at all to right their wrong. And to make matters worse, they filled the remaining order incorrectly. I understand human error and am typically forgiving of that as long as you OWN your screw up. There are too many other Asian restaurants around here to choose from to have to be treated so poorly.