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  • I've tried coming to this place 3 times, and I'll never be coming back. The first couple of times weren't bad at all. Me and my friends came in for pretty sweet drink specials each time and enjoyed ourselves. The day after out last visit, I realized that me and my friend had left our credit cards. We've done this before, so me and my friends brother stop by brazwells to pick up the credit cards. After giving them my ID, they quickly brought me my card. My friends brother however had a more stressful experience. They're twin brothers with the same last name so we thought there wouldn't be a problem. The girls at the front desk said they have to give the credit card to the person it actually belongs to, but one of them went to the back to ask the manager whether they could just give the card to my friend considering the circumstances. This is where things went downhill. An older lady came storming up to the front where we were making small talk while waiting on the news of whether we could get my friends Credit card. Without even greeting us, the lady said "are you guys seating these guys or what" and the girls at the front said no, but before they could even explain the situation she YELLED at ME AND MY FRIEND to get away from her host stand and LEAVE.!! One of the girls still had my friends ID in the back so this made no sense to us. Its like this lady had no clue what was going on and just decided to be a b**** Then, we found out this THIS woman is the GENERAL MANAGER! We were appalled by how rude this lady was. We were paying customers the night before and a time before that, and we were just trying to get our Credit cards back. We did nothing to be yelled at like that. After reading some other bad reviews on this place, I think this manager and this company ARE in fact RACIST. When we asked for her name, she quickly turned around and snapped "Dawn" while confidently stating that she's the new GM with a matter-of-fact smile like she was proud of the way she treated us. After this, a nicer manager who actually knew what was going on told us she's so sorry but it's illegal to give my friend his brothers credit card in his absence. That's fair, but we still had such a sour taste in our mouths from "DAWN". No one even apologized to us, and the girls just sat back and looked surprised by this managers behavior as well. As if it were supposed to comfort us, one of the girls told us this isn't the first time someone has called her racist. Apparently she even told one of her black employees something like "don't get all black on me" when they were having a normal conversation. Don't get all black on me??? Really??? What's that supposed to mean?? One of the girls at the front also told us that they overheard "Dawn" telling other employees that this place is closing at the end of summer anyway. THAT WAS ACTUALLY COMFORTING. I can definitely see why it would be closing and I really hope it does!!!! Thanks for all your help, "DAWN".!
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