Huge disappointment. You are just paying for the name. I'd rather have Red Robin. It's one step above McDonald's.
Waited 2hrs.
Backyard burger ordered it medium, got it over cooked to med-well. Asked to remake. Got another one back over cooked at well done ++
Gave up. They gave us credit for it.
Hell's Kitchen. Wife ordered med-well (I know, I know), got it over cooked at well done ++
Maybe ask for it rare to get it medium?
The beef size is like 1/4 or 1/3 lb. very small amount of meat compared to say John Howie or any other high end burger/steak place.
Fries were reheated what seemed like 4 times.
Ketchup was trying too hard.
Won't be back. Ever.