When your vehicle breaks down in a city you've never been to before, finding a quality mechanic can be daunting. We called at least ten shops in Phoenix trying to find the best one. It was a Friday so we knew we'd be stuck until Monday... Might as well find the best shop in town. From the moment hi-tech picked up the phone I was impressed. James was extremely courteous and attentive while diagnosing our issue over the phone to see if it was safe for us to drive the 40 miles to their shop without causing any permanent damage to our engine. He promptly got their top toyota mechanic Justin on the phone and we narrowed down what the issue might be. He was straightforward, highly knowledgeable and patient. When we arrived at the shop, we were greeted warmly by Justin, James and Ms. Vanwinkle. They gave us multiple options to resolve our engine issue. I immediately recognized that Justin knew my 1983 Toyota 22R engine very well and opted for the more extensive repair job. While we waited, we were chauffeured to the best local burritos in town by Ms Vanwinkle. She was nothing short of amazing. Justin finished the job 2 hours ahead of schedule and we were back on the road by sundown. We somehow managed to call, drive in, get repaired and be back on the road all in a matter of hours. Wow. We can't wait until our next trip through Phoenix to stop by and see the crew at high-tech car care!