My wife and I had a not so well experience at first with some issues. However the owner went out of her way to contact us and help fix the situation. We gave them a second chance and I believe they did not fail to respond. Got a new set of maids that came to the house, got it cleaned and nice in less then 2 hours and there were no issues. After the fact I would recommend this company, and I look to continued use of their services.