I've had the mechanics at Atkins do major and minor work on my 15-year old Cannondale over the past 3 years, as well as 2 kids' bikes. I also bought a Specialized bike here.
Dan, the owner, his daughter, and several mechanics/employees have consistently been prompt, professional, friendly and competent in customer service and quality of work. I love to see their dog Honey at the shop - the gentlest and sweetest dog I've ever met.
The prices have always been reasonable and true to estimate. And I learn something new about bike maintenance or technique every time I visit.
I really like this shop. There's a real peace of mind in seeing a genuine, honest business in a small town, staffed by welcoming and hardworking people doing something they clearly love to do. I feel so confident in the knowledge base, mechanical expertise and professional honesty of the Atkins owner and staff, I would recommend them to anyone.