Bought a new top of the line screen door there paid for installation. The man came out and measured. Found out they had to order it. Color was not in stock or size. So I went back and ordered it. Paid well over 300.00. So about 2 and a half weeks go by and the door comes in. The guy comes one week later. Starts to install and it is the wrong one. So he tells me to call store the lady was not very helpful said it is going to take a other 2 weeks to come in. Said I made the mistake of ordering it from the pro desk. Do I set her straight and told her I did not. So I said what are you going to do about it. And she did nothing. Then on last Friday I ordered tile, backer board ,motor , Paid for every thing 790.00 and they where going to pull it and have it ready on Friday. So Sunday we are getting ready. And found out they pulled the wrong tile. So I had to take it all back. And they where not helpful at all. Made me go find all the right tile with no help at all.