Maybe it's because I don't quite live at the gym but I've found very little to complain about at this location.
The cardio machines are numerous and I've never had much trouble getting one. Even at peak times. The employees at the check in counter are usually very nice and courteous, which is always a plus. And if you forget your headphones there's always some pop or edm playing over head that can help you stay focused.
Only had the juice bar a few times but I remember thinking it was tasty, if not a bit overpriced.