My boyfriend was visiting town and needed a clean up. We scheduled the appointment online a few weeks in advance. The day of the appointment we asked if we could be seen earlier than scheduled and while the barber who was initially supposed to do the appointment was already was booked at that time he was able to have an associate see us on a shorter notice. They did a great job. My boyfriend had no idea what exactly he wanted done, but Chris was able to give him exactly what he needed. We both loved it and would definitely recommend them to others looking for this service.