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  • Don't waste your time going here. I called to make an appointment with Dr. Brodkin and her next appointment for a new patient wasn't for two weeks, I took it and was willing to wait. They call you a few days before your appointment and tell you to fill out their online paperwork prior so that you will not be delayed, the receptionist stresses that if you don't fill it out, you will be delayed. I took the time and filled it out right away, and submitted it online 2 days before my appointment. I arrived 10 minutes early for my appointment. The receptionist wasn't very inviting or friendly. When I was taken back to the room, I was left waiting for over an hour. This was after I had disrobed. After an hour and 15 minutes, I was finally so frustrated that I got dressed and told the receptionist I couldn't wait any longer. She didn't apologize, but just said "oh, and what did you need to be seen for?". She asked this in front of other patients looking at me, and I felt like my privacy was not being respected as I had to tell her why I was there in front of other patients. The medical assistant came over and said she was sorry and said I could see a Nurse Practitioner instead of the doctor. My whole intent was to see the doctor, not a Nurse Practitioner, as I was a new patient and my appointment was with the doctor. I advised the medical assistant I couldn't wait any longer, and the whole reason for my appointment was to talk to the doctor. At this time, the doctor came out and said I would be seen next if I could wait in the room. At this point I was already too frustrated and upset to continue with any service from this doctor. It was obvious they are used to being way behind with their patients by how they handled my situation. I requested a refund of my co-pay, and I left feeling very upset that I wasted my time. I had to find child care so I could come to this appointment. Also I have to find a new doctor now, after waiting two weeks to see Dr. Brodkin. This was a horrible experience, and no patient should have to be put through this.
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