As a beer novice, I was apprehensive about coming into this store of beer experts. The gentleman greeted me immediately and made me feel welcome. He answered numerous questions, and offered numerous suggestions. He did not belittle my lack of beer knowledge at all. My first batch of beer I brewed turned out to be excellent quality. I have since returned again to buy a new batch. The same gentleman was just as helpful as before. The second batch turned out excellent as well, and I soon plan to return to buy ingredients for a third batch. "Brew Your Own Brew" is an excellent place for the beer experts, as well as the novices like me.