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  • Okay, so I try not to complain to much about things, but when service is completely sub-par it makes me vent. That being said, the Dunkin Donuts bakery on Lee Rd is by far the WORST Dunkin Donuts ever!! In September I ordered donut holes and they were hard as rocks. The fool behind the counter tells me that's normal. REALLY??!! Maybe at this location, but definitely not at others. My dad lives in that area, so after a visit with him I (trying to give DD the benefit of the doubt) went back to the same location about two weeks ago. I went through the drive thru this time just to order a beverage. Now keep in mind I'm the only car in line, and I couldn't decide which to buy. When 'the speaker' asked for my order I replied "one moment please, I'm trying to decide on hot chocolate or coffee". I hear a loud sigh come through the speaker, then 30 seconds later the idiot replies in a nasty impatient tone "have you decided yet, yes, no, this week maybe??" I was livid! I immediately left the drive thru and went inside, and expressed my anger to the young girl at the counter. I explained what happened in the drive thru and asked for a manager, she told me one moment and left the counter. The other two employees scattered like roaches, so I'm trying to figure out which one made the rude comment. No one came back after several minutes, at this point I was too pissed and just left. I WILL NEVER PATRONIZE THIS LOCATION AGAIN!!!! Their product sucks and the service is the worst ever!!!
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